At our Vancouver Head Office, we are hiring for a full-time Graveyard Security Dispatcher. This is a key customer service position in the company, responsible for making internal calls to our employees and ensuring their safety and well-being on the field. The Dispatch team is also the first point of contact for all inbound employee calls to the Head Office. You will be ensuring our Security Officers receive quick and efficient support.

What would you do:

• Act as the main point of contact for all security guards
• Schedules all after-hour requests
• Receive and responds to calls from clients, guards, and alarm companies
• Dispatch appropriate mobile resources to various sites
• Maintain database records of all Securiguard policies and procedures
• Manage break relief for Securiguard sites
• Ensure employees are checking in every hour or as required
• Providing customer service to our employees and the general public

What would you bring:

• Proficient in English, written and oral
• Excellent oral communication skills
• Previous dispatch experience is an asset
• BC Security Licence (or ability to obtain)
• Previous experience working with computers and two-way radio systems
• Ability to work under stressful conditions, analyze and manage situations and make decisions rapidly
• Ability to multitask and problem solve using sound judgment

Who we are:

Securiguard Services Ltd. has been at the forefront of asset protection for almost fifty years with leading-edge innovative security and safety solutions. Today, Securiguard is one of the largest and most trusted private security organizations in Canada.

Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and has the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 3000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.