• 16-Oct-2019 to 21-Nov-2019 (PST)
  • Vancouver
  • Vancouver, BC, CAN
  • Full Time and/or Part Time

Parking Enforcement Patrollers (E/P's) are responsible for ensuring that the parking regulations are followed and understood for patrons visiting various lots while also providing a security presence. This is primarily done by educating the parking customer through service and issuing violations. E/P's will also provide a visual deterrence for the security needs in all required lots. E/P's will provide the necessary response and if required turn over the event to the appropriate group for follow up. This may include security personnel from Securiguard or the Police. E/P's will also be a host for patrons using facilities and must be able to respond to customer inquiries. E/P's must have good deportment, grooming and always wear their issued uniform .


E/P's will receive extensive training on parking enforcement operations, to ensure they are educated on the regulations to determine when a vehicle is eligible to receive a parking violation. More importantly, E/P's also receive extensive customer service training. Acting as a representative and extension of the brand, enforcement patrollers are expected to understand the various parking apps used and have an intimate understanding of the lots patrolled. Enforcement is conducted by using smart phone technology, Licence Plate Recognition (LPR), and a thermal printer. E/P's may be deployed at a variety of locations in the downtown or Stanley Park area, using branded vehicles and bicycles.

Parking Patrol

E/P's will be responsible for patrolling the parking facilities, in order to provide a visible presence and to encourage customers to abide by the parking regulations. A large part of enforcement duties is issuing violations for parking infractions. This will send a strong message to the parking customer, that the facilities are monitored closely and also provide a compelling reason for customers to pay for parking in the future. E/P's must have strong observational and multitasking skills to adhere by the various rules for each lot.


E/P's are also required to provide a visual deterrence for security related issues while performing enforcement tasks. E/P's must be capable of acting as trained security officers who are expected to respond as required. During patrols, E/P's will be expected to make note of any security and or maintenance issues they encounter. This includes observing and reporting any vandalism, litter, or suspicious situations. As part of the philosophy, you will provide a safety presence for our parkers through deterring, observing, and reporting suspicious/criminal behaviour.

Job Duties:

  • Patrolling of designated lots by car or bicycle
  • Issuing parking violations to parkers in violations and towing if necessary
  • Read and adhere to all new parking regulations and management instructions
  • Operation of ticketing machines, meters, and enforcement mobile apps on phone.
  • Report writing using TrackTik
  • Reporting safety hazards, vandalism. maintenance, and security issues
  • Acting as a visual deterrent
  • General equipment maintenance and troubleshooting
  • Providing customer service to parkers
  • Coordinating and liaising with the police when required

Candidate Requirements: 

  • Familiarity and comfort using mobile apps and technology.
  • Strong direction-finding skills and spatial awareness
  • Excellent spoken English and report writing skills
  • Valid BC Security License
  • Class 5 Driver's License with a clean driver's abstract
  • High School Diploma or equivalent
  • Criminal Justice Diploma/Degree preferred
  • Preference will be given to candidates with demonstrated customer service experience
  • Previous security and parking experience considered a strong asset
  • Ability to operate a bicycle in a safe manner
  • Experience or interest in by-law enforcement considered a strong asset

Employee Perks We Offer: 

  • Paid Training
  • Benefits to P/T & F/T Employees (Conditions Apply)
  • Discount Cineplex Movie Tickets
  • Flexible Schedules
  • Recognition Programs & Events
  • Apply Now

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